Being present and available to communicate with customers via WhatsApp means that you can provide them with the answers they need immediately, positively impacting their experience. Furthermore, by being directly reachable, you avoid the loss of customers to competitors who might offer a similar product or service.
How Can You Integrate
- The ” click-to-chat ” function on WhatsApp allows you to integrate the app with your website in just a few clicks.
- With this feature, your website visitors can open a new chat on WhatsApp directly from your WhatsApp Business page or phone number WhatsApp page. All thanks to WhatsApp’s APIs.
- This way, the user will not have to do anything else but start the conversation. By taking this action, the user is giving you his opt-in.
Ways to Add a Button on the Website
Using the WhatsApp API
The most technical solution (which is very easy) is to integrate the click-to-chat link into any part of the website. Doing this allows us to have the link anywhere on the website.
Adding your personalized link to an image, a button, or any call-to-action allows WhatsApp to open more efficiently for your users.
To create your personalized link, enter your phone number at the following link:
Enter your Phone Number Here
By Using the Widget of Call Bell
A chat widget is a perfect solution if you want to add a WhatsApp button to your website. Like other live chat support solutions you find online, a chat widget will let you integrate WhatsApp support into your site quickly and easily.
Using this feature on your website lets your visitors start a chat with just one click. All the traffic generated by this feature will be funneled into the instant messaging channels of their choice.
You can easily create a custom widget for your website with just a few clicks on Callbell and then install it on your site via WordPress or Google Tag Manager. You can set the widget to display on either desktop or mobile devices or from both devices. Creating a free account on Call Bell is necessary to do this.
Choose to have the widget on the right or left side of the screen in the lower margin of your website’s pages, and give your visitors a chance to start a conversation with you by clicking on the WhatsApp button.
Using the Widget Getting Button
GetButton’s chat widget is an excellent alternative to Callbell’s, allowing you to initiate chats on your most popular messaging channels.
The procedure for adding the GetButton widget to your website is similar to the one described for Callbell. Once the device has been created and installed, it will appear at the bottom of the web page. GetButton allows you to integrate different channels within the chat widget to keep all your customer communication in one place.
However, if you intend to add more than two messaging channels, the option is not free of charge, just like for more advanced features. This can be significantly limiting for all those companies that use various communication channels, such as WhatsApp, Messenger, or Telegram.
Unfortunately, there is no option to display a widget preview on the GetButton site, making it difficult to know how it will look in the browser you typically use, whether on a desktop computer or mobile device.